Shopping center managers have a unique challenge. It’s not always easy to monitor the security and safety of so many people in once place. Due to this, planning is necessary to see where resources will be needed to best serve the public. Mall security officers need to stay on top of issues that arise inside and outside of shopping centers. With this in mind, here are some ideas on how security officers can work on improving shopping center security.
- Train. As a mall manager, it’s your responsibility to ensure that your security staff is properly trained. Cover new cultural trends and your area’s crime statistics and any gang activity in your area, if applicable. This can help security officers spot suspicious behavior and potentially prevent an incident from occurring.
- Increase high visibility patrols to cut down on crime and be readily available to the public’s needs. This is especially important in high-theft areas, food courts, employee entrances, parking lots, and receiving docks.
- Makes sure your surveillance equipment is working properly and producing clear images. This will enable you to better help law enforcement when investigating any incidences.
- Conduct periodic emergency drills. If possible, it’s wise to include the mall’s tenants in at least one after-hour live drill a year. You could even invite your local police and fire departments to participate as well.
- Ensure that your emergency plans include everything that could happen, from natural disasters to armed burglaries.
Having the appropriate safety plan in place will help your shopping center’s tenants in the case that an emergency occurs, and may also help deter theft. At Tri-State Insurance Agency, we understand the value of your business, that’s why we offer comprehensive insurance programs for a variety of industries, including NJ Real Estate Insurance to protect you against losses. Please contact us at (888) 990-0526 for more information.